Tired of having to call someone to get the answers you need? Good news: immediate help is at your fingertips in our robust Help Center.
When you have a question, you need an answer as fast as possible. That’s why we created our Help Center, a centralized hub with all the resources you’ll need to find solutions quickly and easily. With insightful articles, tips, and videos, our Help Center is designed to provide clear, concise answers to your questions when you need them.
A powerful and expanding resource
Our Help Center is constantly growing as we add new materials that better (and more quickly) assist you in solving any issue that may show up during your day. Inside, you’ll find several key features that make problem-solving a one-person job so that you can get answers to your questions as soon as you need them. You’ll find:
- An FAQ section that can quickly address some of the more common questions asked by our clients, like this one
- Guided videos that provide a visual demonstration of how to perform specific tasks, like signing up for direct deposit, making it even easier to follow along
- Product walkthroughs and “how-to” articles that provide detailed instructions on performing specific tasks within our platforms, such as uploading payroll files in Studio+
- Product user guides that provide step-by-step instructions on using our various products and services, such as this one for PSL+
- Permissions guides that explain how to manage access and permissions for our different solutions (like Studio+, for example)
Avoid making that extra phone call; simply access our Help Center and quickly find the information you need. It's the simpler way to get back to the things that really matter.
Organized and efficient
Our Help Center offers a breadth of resources for our digital products, including an intelligent search feature that makes finding what you need a breeze. Not sure what you’re looking for? Start with our digital product categories to find the answers you need:
- Payroll and Human Resources
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- MyCast&Crew
- Start+
- Hours+
- Content and Collaboration
These resources will help illustrate the many ways our solutions are interconnected so that you can take full advantage of our software suite. And with improved product education, our Help Center can enhance your expertise and experience, so you can become more efficient with your work.
Whether you're a member of the crew or a production team, our Help Center puts the answers you need at your fingertips so you can solve problems quickly.
